At Sports Factory, we are committed to helping you find high-quality sports products through trusted affiliate partners. However, please note the following:

šŸ›’ We Do Not Sell Products Directly

All purchases made through our website are completed on third-party platforms such as Amazon, Nike, Adidas, and other affiliate partners. We do not handle or process any orders, payments, returns, or refunds ourselves.

šŸ”„ Returns & Refunds Are Handled by the Seller

Each third-party store has its own return and refund policies. If you wish to return a product or request a refund, please follow the instructions provided by the website where you completed the purchase.

We recommend:

  • Reviewing the return policy on the seller’s website before making a purchase.

  • Keeping your order confirmation and tracking information.

  • Contacting the sellerā€™s customer service directly for any product-related issues.

šŸ§¾ Our Responsibility

Sports Factory is not responsible for:

  • Shipping delays

  • Defective or incorrect products

  • Refund or return approval

  • Customer service responses from third-party sellers

We serve as a recommendation platform only and have no control over third-party operations.

šŸ“© Questions?

If you have questions about how to find the right contact for a return or refund, feel free to reach out:
šŸ“§ support@sportsfactory.com.sg ā€” Weā€™ll guide you as best we can.